Delivery

Standard UK Delivery Service (1-3 Working Days)

 

• Free Delivery on all web orders over £50 (Ex VAT)
• For orders less than £50, a £6 carriage charge will apply
• Delivery is usually made within 3 working days (subject to availability & location)
• Order before 14.00 Monday-Thursday for next working day delivery on stock lines (existing accounts only)
• All Standard Deliveries are made between 09:00 and 17:30
• Standard UK Delivery excludes weekends
• Orders placed after 17:00 Friday and on Saturday or Sunday will be processed Monday for delivery within 3 working days

Standard UK Delivery Charges
Order Value £50 or Over (Ex VAT)	Usually within 1-3 working days	FREE
Order Value Under £50 (Ex VAT)	Usually within 1-3 working days	£6.00

AM Delivery Service (Next Day Before 12:00)

 

• Orders must be placed before 14:00 the preceding day to ensure your delivery arrives on time
• AM Delivery not available on orders of Capital Equipment
• AM Delivery not available for Northern Ireland, Highlands, Isle of Man, Isle of Wight and Scottish Isles
• AM Delivery subject to availability and location

AM Delivery Charges
Order Value £50 or Over (Ex VAT)	Next Day Before 12:00	£15.00
Order Value Under £50 (Ex VAT)	Next Day Before 12:00	£21.00

Saturday Delivery (Before 12:00)

 

• Orders must be placed before 14:00 the preceding Friday to ensure your delivery arrives on time
• Saturday Delivery not available on orders of Capital Equipment
• Saturday Delivery not available for Northern Ireland, Highlands, Isle of Man, Isle of Wight and Scottish Isles
• Saturday Delivery subject to availability and location

Saturday Delivery Charges
Order Value £50 or Over (Ex VAT)	Saturday Before 12:00	£15.00
Order Value Under £50 (Ex VAT)	Saturday Before 12:00	£21.00

Remote / Offshore Delivery Services (3-5 Days)

 

• For Scottish Highlands, Scottish Isles, Northern Ireland, Highlands, Isle of Man and Isle of Wight, please allow 3-5 days for delivery
• For these deliveries, an additional charge is incurred, please see details below
• For Capital Equipment, a supplementary delivery charge may be applicable, we will contact you to advise of this
• Delivery subject to availability and location
• Please note we are not able to export goods
• Please note Isle of Wight is not classed as Offshore

Standard Offshore Delivery Charges
Order Value £50 or Over (Ex VAT)	Usually within 3-5 working days	£20.00
Order Value Under £50 (Ex VAT)	Usually within 3-5 working days	£26.00

Non-Stocked Items

 

• For non-stocked products we will endeavour to deliver the goods within 5-10 working days, however we are unable to guarantee delivery times for these products
• Please contact our Sales Office on 0344 725 9494 to confirm lead times

Capital Equipment

• Delivery of Capital Equipment is to a kerb side only and does not include bringing onto the premises or negotiating lifts or stairs
• Customers are responsible for ensuring that products ordered will fit through doorways and into their premises. We cannot accept responsibility if they do not fit. Any carriage charges caused by an aborted delivery are the customer's responsibility and will be charged accordingly
• Delivery does not include unpacking, positioning or assembling items
• To confirm lead times or request a price for installation, please contact our Sales Office on 0344 725 9494